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  • Where is your company based ?
    Element Coffee Trading LLC is a family-owned coffee trading company and our office is based in Arjan - Dubai | United Arab Emirates.
  • Will your capsules work with my coffee machine ?
    Our capsules are fully compatible and will work great with all Nespresso OrginalLine coffee machines. However, please note our capsules ARE NOT compatible with Nespresso Vertu Coffee machines.
  • I am not sure which brand is best for me or my business ?
    If you are interested in our brands for your business, please do contact us and we can provide you more information regarding the right brand for you.
  • I have tried biodegradable capsules in the past and wasn't happy with the quality of the coffee.
    We hear you and can tell you not all coffee capsules are the same. Our capsules are great and you can judge them once you try them... let us tell you why we think you will love our capsules. To make a great coffee capsule requires 3 main components or what we like to call "The Art of Making a great Coffee Capsule" : A high quality capsule designed to work well: All our empty-capsules are sourced and manufactured in Europe and of the highest quality. Manufacturing expertise: We only deal with one Canadian manufacturing company that only specializes in the processing of such capsules with years of expertise, experience and a proven track-record. Great freshly roasted coffee: All the coffee brands we cary are carefully selected from top micro-roasters or coffee-houses with years of history and heritage. You can visit our Product Range page to find more about the coffee brands we select. Now that you know our secret and we know you care about the environment..give our capsules a chance and try any of our brands based on your coffee preference.
  • Do you also sell coffee beans ?
    It's great you love our coffee, please do reach us directly if you are interested in finding out more about our coffee beans offerings....
  • Where can I purchase your coffee capsules online ?
    Off course, we would love for you to give us a chance and trust us by placing your order right on our elementcoffee.ae/online-store . However, we are also very pleased that our products are currently listed on Amazon, Noon, Dubai store and several others online platforms across the the UAE.
  • Do you ship outside of the UAE ?
    If you are currently outside of the UAE and would like to purchase our products we would love to help you. Please send us a message and we will help organize this for you as the shipping fees may vary from across the GCC and ME. So, for now this will be based on case-by-case depending on the location...don't hesitate to contact us.
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